We're here to help you.

Using the options below, we're sure you'll get the help you need.

FAQsQuestions and answers to common questions we're asked— a good place to start.

ForumGet tips and tricks from other Sonos owners— sometimes the community really does know best.

Find a store near youStore locator

Support by PhonePlayback Systems provides support by phone within normal business hours (Monday to Friday, 9am to 5pm). Our technical support team will endeavour to help you with your questions in a timely fashion.

Phone for telephone support on:
(06) 833 6925

Support by EmailSend an email to support@playback.co.nz